WeatherFlow Support Praise

David (@dsj),

I think most here will agree that @WFstaff on your support staff is doing a fantastic job. I have had several interactions with him and he has always given me great answers. They are not always the answers I want, but they have always been honest, attentive and correct.

People tend to complain when support is bad but too few bother to praise when support is excellent.

Gary

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Thanks, Gary! I agree Tim is a fantastic resource. He’s not just a great customer service person, he’s also a super sharp meteorologist!

I also agree that one compliment is worth at least 100 complaints when it comes to customer support. Thanks for that!

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4 posts were merged into an existing topic: Station Privacy and PII Concerns

A post was split to a new topic: Sky ~ Not working correctly

And let us not forget to recognize the excellent support we receive FROM WeatherFlow. David, Corrine, Keith, Tim and all those that are not actively posting here.

I truly appreciate their support for all of the developers especially as their time is better spent on WeatherFlow hardware and firmware.


I posted this in a reply to @btst.online on his topic and have moved to so as not to distract from his excellent product.

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Couldn’t agree more!!! The WeatherFlow team goes above and beyond expectations every day and shows how technology companies should operate!

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