Looking for some help here. Finally got my Tempest after dealing with Bulgarian customs. Was hoping for a smooth set up but sadly not that lucky.
No matter what I do and how many times I try I cannot get the Tempest to pair with the hub. Now to give you some background, I’m a software engineer so I wouldn’t be writing you if I hadn’t been sitting here for hours, turning devices on and off, removing and re adding the hub, uninstalling and reinstalling the app. Trying to reset the hub, trying to reset the tempest and trying different placements around the house.
No matter what combination I try the Hub will not find the Tempest.
I have been thru all the help docs and advanced help docs, moved the tempest as close as possible, then incrementally away. Plugged the hub in different rooms (testing interference from other smart devices) nothing.
As far as I can tell the tempest is charged and is currently sitting out in the sun again today to make sure.
The hub is online and reporting. Anyone got ideas.
Thanks in advance,