Tempest showing Null values

Tempest Owners
1

1603610860 | Sunday, October 25, 2020 3:27:40 AM
Both Temperature data and Relative Humidity went NULL and has yet to return 5 hour later.
Rebooted the HUB but data for TEMP and RELHUM still “NULL” in data string

2

Please tell us your StationID, so we could take a look at your stations data.

3

ID: 22962

Sorry, I meant to add this but forgot.

4

I have attached an image indicating the TEMP and HUM sensor have failed.

Oh well.

bw

wf_null2.PNG
wf_null2.PNG2256×1537 118 KB

5

The station id is : 22962

6

I remotely rebooted your Tempest and that seems to have solved it for now. Keep a close eye on it.

1 Like
7

Thanks Eric. I appears to be working fine. I’ll watch it.

bw

8

I am having this same issue currently. Temp and humidity started reading null at midnight last night. Is there anything I should try? My station is ST-00030813.

9

My station is id is 45114

10

Unfortunately, it looks like some sensors have failed.

Screenshot_20220104-222936_Edge
Screenshot_20220104-222936_Edge1080×2194 409 KB

If you can get to the Tempest and power it off then on, maybe it will correct itself. If it is difficult to reach, maybe @eric can send it a reboot command. If it still doesn’t come back working then open a support ticket from the menu at the top of the page.

11

I remotely rebooted it and for now it is back to nominal and ok but … please keep a close eye if it keeps on working. If not please open a support ticket and support will help you out.