Tempest Device ID: 79559
My tempest has gone offline twice in the past few days requiring me to take it down to access the power switch. Today, after it went offline, I removed it but it would not connect with the hub. After a couple of attempts, the status light on the Tempest Device went from flashing green to a steady red. I turned it off and set it aside while I looked at the support site.
The support site guidance tells me to press the reset button next to the power switch. My Tempest device does not appear to have a reset button next to the power switch.
Next, I pressed the reset button on the hub. When the light turned green, I reconnected the hub to my 2.4 GHz Wi-Fi. Then, I turned the Tempest Device on and it successfully connected to the hub.
The device went online at 14:33:50 CDT
Last observation was at 14:53:47 CDT
The Device went offline at 16:00:32 CDT (The third time it has gone offline.)
Current time: 16:08 CDT
Battery Voltage: 2.33
It is a hot, bright and clear day here in the Oklahoma City area.
Can anyone tell me why the device battery voltage is so low and why my device keeps going offline?