We are writing today with what we hope is well-received news. While we continue to be plagued by serious delays in getting products to our backers outside of North America, we have decided to do more than simply ask for more patience on your part. (Though patience is always appreciated!) Your Tempest Complete Systems will now include our $40 battery back-up accessory that allows for uninterrupted data flow during power outage when connected to a hotspot. You will still be the first customers outside of North America to own one of the most revolutionary home weather devices on the market at a significantly discounted price, now with an additional free perk to show our gratitude for your support.
Tempest systems are now expected to head out the door in early November, shipped by region (EU, UK/Ireland, AU/NZ). The reason for this delay is that recently, a number of the devices designated for shipment internationally failed our QC process and we made the tough decision to return the product to our manufacturing center. We were able to identify the problem and take action quickly before any left our production facility, but the issue left us with much less inventory than we anticipated.
We will be following up with more details soon, and we’ve also sent a direct email to all our international backers. We could not be more grateful for your patience throughout as we strive to make the very best weather system possible for you. We’ve overcome every obstacle put in our way thus far and have no doubt that with your continued support, we will move past this quickly.