Thanks @peter - my router is a “rental” from my local ISP and I have no ability to view or modify the settings on it - so not sure if I can get to any form of log without contacting them directly and going through customer support… a possibility I’m sure, but maybe there are other diagnosis or tests I can do first before attempting that.
The hub does have a blue light every time its “locked up” or offline… any suggestions on how I could identify what it may be trying to connect to? I have so many bluetooth enabled devices these days in a house/family of 4 with teens (Apple Watches, Fitbits, phones, laptops, headphones, etc) wouldn’t even know where to start (would a BLE scanner on an iphone give me any guidance?), although I can say there haven’t been any new devices in the past week. Would resetting the radio on the hub be worthwhile?