Just Received Tempest, Will Not Turn On

I received my tempest yesterday in the mail, and noticed when I opened the base that it was already toggled on to the on switch. So I tried turning it off and back on again but the green plus button never illuminated. So I turned it back off and let it set outside in the daytime to draw a power but turning it back on again still no illumination. The hub works great and is showing a green light. Do I need to leave the tempest outdoor station on for it to draw power? I’m kind of disappointed that I can’t use it out of the box but wondering if I need to leave it on and in the daylight to get solar power. I’ve submitted a support ticket as well but figured I could ask here too.

Please turn the switch to On and put it back outside facing full sun. It will not charge up in the Off position. I had one arrive with the switch on and it had discharged in the shipping box like yours. A few hours in the sun and it was charged up and ready to go.

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Gotcha. Will do. Thanks so much for the response.

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