Issues adding Sky - "error syncing data"

Just received my Sky unit and having issues adding it through the app. It finds the device fine, but when I input the name/location/height and hit save, I get “error syncing data” message and the device is not added. I have reset it a couple of times, unplugged the hub and tried re-adding, but I continue the get the same result.

Any ideas?

make sure that you have latest update of the app to setup the Sky smoothly.

also if you take too long to go through everthing and then to click on save, I think this can happen
you can do back end edit details after

Reloading the app fixed the issue. Thanks :smiley:

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Same issue. Have the latest updates. Restarted app. Rebooted sky. No luck.

Ok, I uninstalled the WeatherFlow software. Re added it and it worked.