wxlist
November 4, 2020, 10:05pm
1
This afternoon on my home display I noticed it had closed
I reopened it and it abnormally ends immediately
I got to my other IOS devices (iPad or iPhone) and the same occurs
I know my profile and password
I can go to the web page and log in and the web page works
This started the afternoon of 11/04.
All my devices have the latest IOS and latest Tempest app
I have tried deleting and reinstalling the app and that does not resolve the issue
Mine is working on both my iPhone and iPad.
wxlist
November 4, 2020, 11:43pm
3
Thanks
I have 2 iPhones and 5 iPads on my Apple account (work and family related) all 7 exhibit the same behavior of abnormally closing as soon as the app is opened
Therefore it is user specific
I have opened a ticket with support and hopefully they can address it and respond back to me
wxlist
November 4, 2020, 11:55pm
4
When I reinstall the app it is ok until I attempt
To sign on and I do know my profile and password
As soon as it authenticates me the app blows out
Good luck, I hope support can help you.
wxlist
November 5, 2020, 8:53am
6
Later Wednesday evening the app started working again without a blowout
I did enter a support ticket
1 Like