Incorrect Timezone on Web - Correct in App

Hi all,

Looking for a bit of a pointer on this one. New tempest owner here, it only arrived yesterday, so I am guessing I have set something incorrectly. I have setup my tempest as per the instructions and am pretty happy the location is correct and all is working OK. All data on the mobile app appears to be working OK and showing the correct time. However, the web data is showing the station is in a different, and incorrect timezone so the times are out by 1 hour. I cannot find where this is set. Have I missed a setting or is the timezone calculated from the device location?

There is another device near me on the map that shows the correct timezone, so I am at a bit of a loss what to do.

Share URL:
Showing: Europe/Paris
Should be: Europe/Jersey


Hi @cbarker151, you haven’t missed a setting - the time zone is set from the location of the station. You could try moving the location around to see if that triggers the time zone to change correctly, but if not you might need to open ticket with customer support and they will be able to change this manually. There is a link at the top of the page.

Thanks for the speedy reply.

Will move it about a bit and see if that does it, if not will open a ticket as suggested.

Thanks again