Hi Guys,
by yesterday ~21:00 (9:00 PM 
) German time my hub went not only offline, the LED does also not show any signs of life.
I have changed the power-supply & cable and nothing helps - even connecting it to a computers USB was not helpful. The LED does not react.
The hub was never wet and always placed near my firewall on top of a small server-rack.
Any idea what to do?
Regards,
Matthias
Hello Mathias,
A little later mine were rebooting…maybe their was an issue last evening?
Do you know the Hub actual firmware version ?
What’s your stations ID?
Maybe trie to keep the Hub powerless for 10 min.
Did you tried to reset ?
Reset the hub by inserting a paperclip into the reset switch.
But… the reset will cause you to loose access to your history data…
If still the issue contact support@weatherflow.com with Station ID and Hubs SN…
Hi dsfg
unfortunately it is on the power-cable since ~10h+ and still nothing works.
I will try to reset it, but it basically seems to be dead.
Regards,
Matthias
My hub died after some 4 months of operation. Tried multiple cables, outlets, reboots - nothing. Weather Flow has sent replacement. A bit weird because my Sky unit quit after 2 weeks of smooth operation. WF replaced it no problem. WF’s customer service is sure fast.
Dave Petersen
WF is already shipping one new. Despite that the unit failed fast - their customer-care is fast too 