Have put in a ticket, but looking here for help too.
Hub, Sky and Air been going fine for 1-2 yrs. All good. Something happened to kill the wifi connection and it only works via Bluetooth when the device is close to the hub.
Also, can’t get any graphs - they come up blank for all measures. “No data at that level” but can’t zoom in nor out.
So, unless my device is close to the hub, can’t get results. I tried 1) resetting the hub - didn’t work. 2) Rebooting my network - didn’t work. 3) deleting the hub - can’t connect to it. Very strange.
Right now it’s reporting on one device via bluetooth. Light is blue. Also, only one device at a time can connect because it’s bluetooth.
If I could reset the whole thing, I would do it … but I can’t connect to the hub to delete things. Hm…