Our Tempest no longer communicates with the hub. We’ve tried all troubleshooting for 2 weeks.
I created a support ticket Sunday, still no response. How long has it been taking to get a response lately? and how long does it take to get a replacement station?
My station stopped communicating with the hub a month ago and the haptic sensor for rain has never worked right (one day we received 6" of rain with a old school rain gauge next to the station and the station reported .25" of rain… it’s never reported rain properly since day one and I’m in Georgia where it’s rained DAILY for 3 months.)