Received my hardware but I can’t get the hub to connect to BLE. It appears if I do a Bluetooth scan on my Samsung tablet, but does not appear on my Verizon Droid phone. LED is solid red after 10 secs or so when I plug it in (presumably it’s booting). I also tried multiple power adapters.
App displays “Hub not connected - make sure HUB has power and is within 10 feet. You may need to restart the app, or cycle the power on the HUB” (I’ve done both multiple times, trying both mobile devices with the current version of the app installed on each).