Hi Trent, our support team will get in touch with you - thanks for opening a ticket.
I wanted to share some food for thought here…
Remember wind chill is calculated when the temp goes below a certain threshold and when the wind goes above a certain threshold. When average wind speed is <5mph there is no wind chill calculation. The wind chill values you are seeing on the news, from other sources, etc. are taken from meteorological equipment nearby which is probably mounted at a standard height of 10m (33ft) above ground level with clean, open wind fetch. Winds are much quicker at this altitude relative to winds at the ground surface level and faster winds correlate to a lower wind chill temperature value. So, you’re not going to see same wind chill reported by the news or from other airport weather stations, etc. As long as SKY and AIR are reading correctly, you’re getting accurate weather data from your location, not somewhere within ~5-10 miles from you. Also, one thing to keep in mind is that wind chill is not a measurable value; there are dozens of ways to interpret how humans feel cold but we use a standard calculation method also used by NOAA.
Regardless of whether or not your SKY is reading low wind speeds, the average wind speeds it was reporting were mostly below the 5mph threshold until you started seeing some of the stronger winds and gusts. Only then did your wind chill calculation start kicking in. Keep in mind we calculate using the average wind speed, not the gusts.
That being said, the electronics in AIR and SKY are rated to -40 degrees. Everything should be working fine but we’ll ask our technical team to take a look at the data.