Battery doesn't charge enough to keep Tempest on

I set up my new Tempest last week and it looks like the battery just slowly drained and did not charge at all for the first 5 days. Then it went completely dead for 2+ days and came back to life for a few hours only to die again. The first few days of it being installed were mostly cloudy, but the last few days it has had full sun. Today it charged enough for it to last a couple of hours before it died again. The Tempest is in full sun and the solar panels face south in order to maximize solar input. The station id is 21012. I have opened a support ticket, but they seem swamped and I wanted to see if there were any suggestions from the community as well.

Welcome to the Weatherflow community ,

Sorry your Tempest doesn’t work correctly. You did the correct action by opening a support ticket and indeed, it is swimming pool at CS.

I had a look and it went only down except a few very short periods with really lot’s of sun. Something isn’t working correctly but what ??? Something that can’t be determined remotely. I don’t think there is much you can do nor we …

I have the exact same issue. Isn’t there a way to externally charge the device?

Notice on the bottom 4 round metal contacts.

Your Tempest doesn’t see any sunlight at all according data I see. It is normal it discharges, even a wonder it lived months.

Just install it where it sees the sun several hours a day and it will charge again (do set the switch to on or it won’t charge btw)

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WF is working on a prototype of a “power booster” that will provide external power for stations that just don’t get enough direct sunlight for many of the hours required to charge that battery.

Although they are eXtremely busy. . .they are working on a prototype, but it may not be ready for several more months (depending on where it fits in on their priority list). I am interested in obtaining one of these “power boosters” because both of my Tempests spend 95% of their time in shade from lots and lots of trees! It doesn’t matter where I would Relocate my Tempests to. . . they will Always be in the shade shadow of trees. i.e. my property offers NO open / free space. . .therefore I would need a “power booster.”

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