Hi @strumruger. Sounds like you stumbled upon a (hopefully) rare pairing state. Most users adding a SKY to an existing station can simply follow the instructions per above.
Here’s what likely happened with your SKY…when a SKY has been previously paired with a HUB (during factory testing, previously setup with a HUB, etc) the SKY becomes monogamous – not allowed to pair with another HUB — for security reasons. This monogamous state prevents another nearby user from erroneously poaching your SKY. When a SKY or AIR is in a monogamous state, it needs to be reset to become a candidate to add to a new station / HUB — welcome to single life!
This should be a very rare situation which explains why we deliberately “hid” the location of the reset button. Yes, the LED light next to the battery door doubles as the reset button. Be careful with this button as it will divorce your device from your station when long pressed for 5+ seconds (hint: that’s why we hid it).
To reset a SKY or AIR and pair with your HUB:
- Reset the device and divorce it from your hub: press and hold the clear button near the battery door for five seconds and release when LED turns green.
- Delete the sensor device from the app, go to Settings > Stations [select station] > Manage Devices > Slide device left to reveal a delete button.
- Restart your hub: remove power from the hub for a few seconds, then re-apply power.
- Re-add the device to your station: go to Settings > Stations [select station] > Manage Devices > Add Device (+)
Complete instruction can be found in our Help pages at got.wf/swshelp